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Frequently Asked Questions

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General

Our invisible braces treatment includes several sets of tight-fitting, custom-made clear plastic trays that gradually shift teeth into their desired position.

become invisible braces are made from a durable, breakthrough thermoplastic to bring you comfortable, yet high-performing invisible braces that won’t irritate your cheeks and gums like traditional metal braces often do. Our invisible braces are completely free of harmful BPA, phthalates and parabens.

Our invisible braces are made of BPA-free, medical grade plastic with an integrated elastomer that governs the braces relative flexibility and rigidity. Commonly used materials include methylene diphenyl diisocyanate (MID) and 1.6-hexanediol (HD). Our manufacturer adds proprietary materials to their braces in a quest to make them as non-reactive, hypo-allergenic, and effective as possible.

Our Smile Assessment and Impression Kit help our orthodontists determine the right treatment for you. The invisible braces system is designed for minor to moderate corrections to your 6 front teeth – including space between teeth, crowding, rotations, and some bite correction. These invisible braces are not suitable for back teeth correction. Am I treatable with become?

If your dentist has recommended removal of wisdom teeth, then please follow that direction. If not, you can purchase our Impression Kit or book a free scan at becomeStudio™, to take the impressions of your teeth for our orthodontists to review. And if it is determined that become invisible braces aren’t right for you, we will fully refund the cost of your Impression Kit.

For the most part, the answer is no. But if you’re 16 or 17 and have lost all of your baby teeth, you can be treated with parental consent.

Invisible braces, also known as clear aligners, work by gradually shifting teeth into the ideal position, making your teeth straight. This is achieved through wearing a series of aligners, each for 2 weeks at a time, which moves the teeth up to 0.3mm per aligner until the ideal alignment has been reached.

Pricing

First, you’d get started with our RM199 Impression Kit, or a free scan at becomeStudio, to take the impressions of your teeth for our orthodontists. Once your new smile is ready, you have three convenient payment options. Make one-time payment of RM5,799 which is 65% less than our competitors. You can also pay over time with becomePay™ at RM1,997 for 3 months. 

Yes! With becomePay™, you can simply pay RM1,997 for 3 months without a downpayment. No credit checks. No forms to fill out.

*Not eligible for promotion prices.

We accept all credit cards (Visa, Mastercard & American Express), PayPal and bank deposits.

If our orthodontist determines that our invisible braces aren’t suitable for you, we’ll gladly refund your Impression Kit.

If you opt for the 3-month instalment plan, you need to go through the checkout, fill up your shipping details and proceed to payment. Then, select ‘hoolah – 3 installments, 0% interest’ at the payment option screen.

Impression Kit

An Impression Kit is a box containing everything you need to take impressions of your teeth from the comfort of your home. You need to send your impressions to us (shipping is on us!) for our orthodontists to create the right treatment plan for you. 

It’s important that you send your impressions back to us as soon as possible once you receive the kit as the material used to make your teeth impressions are made from high quality silicone polymers – which will need a fast return to reduce the risk of spoilage and loss of usability. Plus, the sooner you send them back, the sooner you get to start on your smile journey!

Don’t worry! We actually provide an extra set of putty in your Impression Kit. If you fail your first impression, send the photo of your impression to our customer service and ask for advice before using the next set. If you are not sure, just send them back to us. If our lab receives impressions that prevent them from making an accurate treatment plan, we will contact you to send another Impression Kit, or arrange for a free 3D scan. Most importantly, contact our customer service for advice.

We understand that remote invisible braces treatment isn’t right for everyone. That’s why we fully refund your Impression Kit if our orthodontists determine that our invisible braces aren’t a fit for you.

Treatment

Yes. Your teeth straightening treatment will be reviewed, designed, approved and monitored by our licensed partner orthodontists.

Most of our treatments took an average of 6 months to complete, but the orthodontist assigned to you will determine the optimal plan for you.

Most people experience some pain for a few days after wearing new invisible braces. This is perfectly normal. It is a sign that your invisible braces are working, gently moving your teeth into correct positions. This pain should gradually go away after a few days.

Our invisible braces are made of BPA-free, medical grade plastic with an integrated elastomer that governs the braces relative flexibility and rigidity. Commonly used materials include methylene diphenyl diisocyanate (MID) and 1.6-hexanediol (HD). Our manufacturer adds proprietary materials to their braces in a quest to make them as non-reactive, hypo-allergenic, and effective as possible.

You’ll be assigned to a member of our customer care team from the beginning, referred to as a Smile Companion. If you have any concerns or need assistance, you may call or text your Smile Companion and they’ll assist you.

Yes, based on your impressions or 3D image, we create a custom treatment plan which shows a before and after 3D visualization of how your teeth will move with treatment. If our orthodontists determine that our invisible braces aren’t the right fit for you, we’ll be happy to refund your Impression Kit. You can see examples of how our treatment plans work by visiting our Testimonials page.

If you lose one of your braces, you must order a replacement right away. While waiting for your replacement to arrive, you will need to wear the previous aligner to ensure that your teeth do not shift back to their original position. 

After treatment, you’ll need to wear your retainers regularly to maintain your new smile. All become customers are eligible for a free pair of retainers! You’ll need to wear them as instructed in your treatment plan.

 
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